We want to notify you, that due to the winter holidays our shop will be offline until 02.01.2025. All orders will be sent after 02.01.2025.

Until 17.11.24 10% discount (excluding Somatropin)

Refund and Returns Policy

Standard shipping:

Standard shipping option, no reship guarantee (excluded some cases).

Protected shipping:

We offer a protected shipping option. It means if something happens to your order, it will be resend once again for free. Protected shipping cost 32 Euro.

Return Eligibility:

We dont offer this option.

How to Initiate a Return:

We don’t offer this option.

Damages & Issues

Upon receipt of your order, promptly inspect the items. If you discover any defects, damages, or receive the wrong item, contact us without delay. We will assess the issue and take appropriate measures to rectify it.

Non-Returnable Items:

Please note that we do not accept returns .

Guarantee inside EU and outside EU:

Guarantee works only for EU countries, UK, Malta and more (if your country not in this list, please contact us and our manager will helps you). For other countries we didn’t offer delivery guarantee. If your country not in this list, don’t worry, just contact us.

Refund policy:

We offer refund in rare cases, for more information please contact our support. We will solve your issues. 

Refunds Process

Refund may take around 30 days. In rare cased it may take a bit longer.

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